February 8 marked the beginning of the Chinese lunar Year of the Monkey – a year during which we will probably see more supply chain changes than we have in any of the last fifty. Monkeys are by nature intellectual and creative, but often have trouble exhibiting these qualities. When that happens, monkeys seem confused. […]

As supply chain management becomes more sophisticated and new technologies and techniques surface almost daily, the literature is loaded with information about logistics service providers, i.e. how to identify, select, manage, vest them, and motivate them. Yet, alarmingly little space seems to be devoted to what I feel is arguably one of the most significant […]